It took 3 days (!!) to replace my windshield and I had a sinking feeling that, because Braden (Owner) doesn’t advertise that they calibrate windshields, that he was straight-up lying to me when he said his company did. I brought my Lexus in at 8am on Wed. & he kept saying, “It’ll be ready tomorrow, tomorrow…” then I got a text from Street Toyota saying “Thank you for bringing in your vehicle!” ON FRIDAY MORNING.
I am very grateful that his ego wasn’t bigger than my safety but he cracked my cowl seal (GOOGLE THATT!) and broke my windshield wiper – – which he did not disclose – – I had to notice it and point out that I just got my oil changed at Street Toyota a week before and was absolutely certain the windshield wiper was in new condition before I dropped it off to him.
So began the “Tomorrow, Tomorrow” game for those replacements and it took him, Julio, my giant paper-book manual, and GOOGLE for them to change the windshield wipers – – which do not look right – – and he replaced both cowls when only the one that he destroyed was needed. (There was no sun damage to it nor was there wear & tear – – they were perfectly sealed and unnoticeable!) He replaced it with an ill-fitting seal or just did a 1/2-Donkey job because there’s a gaping hole now leaving the engine and my cabin vulnerable to weather and critter exposure.
He, Ted, and Julio just made me feel like a Dumb Female and I know they’re reading this saying, “That’s redundant!!” But I have pictures and video of Braden & Julio just confounded as to how to change the windshield wiper so – – who’s the dumb female??! (Sorry to be redundant).
Definitely go to Accent unless you’re a Dumb Female (Sorry, same thing.)
