A Snap-on franchise I would run from not walk! You are controlled by Snap-On on how and when to run your business. There is constant interference from many levels of management as well.(FPT). They charge your “statement” without notice of things they say you purchased and then get you into a spot you cant work your way out. There is constant intimidation from the VP to Business Managers. This is a old…
Customer Service
The morning manager Sierra at 1046 Grand Ave, Billings MT is a disgrace to customer service, she does not belong in customer service!!! She took our money and refused to give us our food.
Unprofessional Hiring Experience
Dear Wendy’s Corporate Leadership, I am reaching out to formally express my deep frustration and disappointment regarding an interview experience at one of your locations. I am requesting that this matter be escalated to the highest level of management, as it reflects poorly on Wendy’s hiring process and brand reputation. So furthermore I am writing to express my disappointment with the unprofessional experience I encountered. I had high expectations going into this…
Felt disrespected by an employee who told us if we were not ordering we had to leave.
On 2/6/25, between 0800 & 0830, my family and I walked into McDonald’s #21666 on W Broad St in Richmond VA. As soon as we got to our table, and began to get situated, an employee named Lamont came out and said, “If you are not buying anything, you have to leave”. We were still in process of getting organized so we could. He made sure he pointed out the sign stating,…
The Lincoln ME Wendys is very slow and very unprofessional…the food has been cold when I received it,
The service is very very slow, unprofessional and Ive had cold food and undercooked food. Also the workers are always complaining about working short, now I have a grandson who “works” there but he cant seem to get any hours! He may get 6-8 in one shift once day a week! He has told the scheduler that he needs more hours but then he’ll go one to two weeks with NO hours!…
Failure to honor H&R Block’s tax guarantee
Paid almost $100. to have a simple tax filing. I was told that I would not owe any taxes. I then received an assessment from revenue Quebec which stated that I owed $400.00. My taxable income was only 2,300 dollars. When I returned to the H&R B;\lock office, I was told that I would have to take it up with Revenue Quebec. H&R Block’s web site states that if a client is…
Extreme rudeness and unfriendliness
I went to the subway in Maple Grove, Minnesota subway number 5063–0 there were two sandwich makers. The guy was very nice. The woman was extremely unfriendly and rude. I won’t be going there again. I would think you would wanna hire someone that was a little decent and then they have the nerve to ask for a tip when you’re signing for your bill. The tip I would say is to…
store 5875 staff is surly and unfriendly
In Store 5875, the staff doesn’t seem to care about the customers, with one exception, a lady named Debbie is always on top of her game.
Failure by store to use precautions to protect Fragile items from being destroyed during shipping.
Failure by store to use precautions to protect Fragile items from being destroyed during shipping. After successfuly shipping a glass Neon Sign from Lake County Illinois to a recipient in Missouri, using UPS Store #4574, I was very impressed with their attention to detail. Knowing that the contents were fragile, I felt especially comfortable using the same UPS store to send another neon sign to a customer in North Dakota. After double-checking…
Mechanic does not know what he is doing. Do not have Jiffy Lube do any mechanical work.
Jiffy Lube #3156 in Northglenn, CO replaced my power steering pump with the wrong pump and shredded my serpentine belt. They replaced that pump and belt, power steering was still leaking. They said it was the rack & pinion that was leaking. They replaced the rack & pinion, sliced the cv boot in the process. I had to replace the cv boot and axle. The power steering was still leaking – turns…
Inability to get an order correct
The McDonald’s near my house just served me a quarter pound hamburger that looked like it had been run over, it was a sloppy mess that they had clearly put cheese on when I ordered it WITHOUT CHEESE, and they put cheese on it then scraped the mess off taking half the meat with it. I took it back to the counter and ask them if they would be satisfied getting such…
Power abuse , taking a lot of profit form franchise
I am writing to file a formal complaint regarding several serious issues within the company. There have been instances of power abuse by certain managers, who are not only exploiting their positions but also engaging in unethical practices by taking money from the franchise. Additionally, the commission rates offered are unreasonably low, making it difficult for franchise owners to sustain their businesses. These actions are detrimental to the franchise network and need…
VERY poor customer service- North Carolina McDonald’s #12332
We have had multiple bad experiences at the McDonald’s franchise on 865 Durham Rd, Wake Forest NC 27587, #12332. Frequent mistakes on orders, poor quality food prep (partially wrapped) foods and drinks (low syrup, low carbonation), extremely rude staff, long wait times even when preordering on an app.!!! Case in point: Yesterday, I ordered a Sausage McMuffin with a folded egg and a large diet coke. Total:$4.10. I gave the young man…
KFC has no breasts all day Sunday, Rude staff, greasy gross food etc
I went to kfc tonite, they were out of breasts all day, staff looked high & were rude, the chicken was under cooked and greasy as fuck, and no one wouldnt refund my money!!!
Wrongful termination
My name Tiffany I was working for pizza hut on main st Newberry SC I was wrongful terminated cause I contact my boss Russell bout situation his managers doing drugs outside da store why us da crew work like hell I wanna Kno what I can do
Did not receive all the items we paid for.
May 24, 2024, at 12:30 noon we ordered 22 piece combo, dinners and additional side items. When we got home, which is about 25 to 30 minutes away, we realized we only got one two piece dinner. We tried calling and leaving our name and number as requested, but no one ever called back. We both enjoy the food but my husband said no more will we be go to KFC.. I…
food provided well past expiration with bad taste
Food provided well past expiration with bad taste, mgr refuse to refund or replace Reaction of store manager made no sense I spent $22 there and the mgr refused to replace the expired moldy chips.
BAD SERVICE AT WENDYS
Wendy’s @ 55th & Keystone, Indianapolis No way to ensure this gets to the correct person as you cannot obtain a list of franchise owners for this chain. I am the only person in the lobby waiting at the counter to order. I did not see any cars in the drive through but there could have a couple – I just know that I could not see a car as far back…
Bad customer service
waiting long period of time for my breakfast. left the restaurant due to time constraints. Called the McDonalds to request a refund. Manager began to argue with me as to why i left. Manager would not give me her name. I asked why, and the Manager said ” i don’t have to deal with you” and hung up on me.
take out order is NEVER right
Dear Sir/ Madam: Just writing to make a complaint because the owner/manager of this particular franchise does not care about any problems at the Wendy’s, 102 W. Second Street, Davison, MI 48423. I was a real lover of Wendy’s burgers until I moved close to this one and they have NEVER gotten a take out order right for me. Even if I go inside for a take out order so I can…
SERVICE NOT COMPLETE
my car was serviced on 01 05 24 since this date I have been back and forth to the store 4 times. all I want is the oil change light reset I have been given the run around I was told only 1 person can do it Craig Rodgers I was given times to come, and he wasn’t there. racing from Smyrna Delaware to Newark a 38-minute drive so on Saturday I…