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Formal Complaint Regarding Poor Service and Unprofessional Conduct – Drive-Thru Incident

I am writing to formally file a complaint about an incident that occurred at approximately 7:15 PM today at your 4245 Tamiami Trail N Naples Fl 34103 drive-thru.   We ordered a strawberry milkshake, but upon receiving it, we noticed it lacked any strawberry flavor. When we pointed this out and requested that it be remade, we were told dismissively, “that’s how it comes.” When we disagreed, the employee, named Jose, responded…

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Felt disrespected by an employee who told us if we were not ordering we had to leave.

On 2/6/25, between 0800 & 0830, my family and I walked into McDonald’s #21666 on W Broad St in Richmond VA. As soon as we got to our table, and began to get situated, an employee named Lamont came out and said, “If you are not buying anything, you have to leave”. We were still in process of getting organized so we could. He made sure he pointed out the sign stating,…

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The Lincoln ME Wendys is very slow and very unprofessional…the food has been cold when I received it,

The service is very very slow, unprofessional and Ive had cold food and undercooked food. Also the workers are always complaining about working short, now I have a grandson who “works” there but he cant seem to get any hours! He may get 6-8 in one shift once day a week! He has told the scheduler that he needs more hours but then he’ll go one to two weeks with NO hours!…

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Mechanic does not know what he is doing. Do not have Jiffy Lube do any mechanical work.

Jiffy Lube #3156 in Northglenn, CO replaced my power steering pump with the wrong pump and shredded my serpentine belt. They replaced that pump and belt, power steering was still leaking. They said it was the rack & pinion that was leaking. They replaced the rack & pinion, sliced the cv boot in the process. I had to replace the cv boot and axle. The power steering was still leaking – turns…

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BAD SERVICE AT WENDYS

Wendy’s @ 55th & Keystone, Indianapolis No way to ensure this gets to the correct person as you cannot obtain a list of franchise owners for this chain. I am the only person in the lobby waiting at the counter to order. I did not see any cars in the drive through but there could have a couple – I just know that I could not see a car as far back…

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Insolent, rude and nasty employee

Visited the Subway near my home. Went inside to order 4 sandwiches and chips to go. A smug, insolent older mexican lady asked if she could take my order. I responded that I wanted four , 6″ sandwiches, 3 on Italian bread 1 on Italian herbs and cheese. Once she had gotten the breads she asked me a question I could not understand due to my hearing loss. I asked her to…

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Being way overcharged by a very untrained employee who then stated he was the manager when he was clearly not

I ordered an extramost bestest pep with extra sauce (7.49) he made a mistake while sending the order back rerung it priced out at 12.56 when i asked how come so much he prceeded to be very arrogant and tell me thats how it is, when asked to present the manager he stated that was him. No nametags on anybody the place was filthy and him and the crew could all use…

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Rude customer service

I attempted to return two hair care products at the Frankfort KY Supercuts location on August 31, 2023.  The products I normally use were not in stock when I made the purchase.  I was told I could return the products if they didn’t work for me.  The purchase was made on or around July 15, 2023, and the attempted return/exchange was August 31, 2023.  At the time of purchase, I was not…

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Called derogatory names and ignored at a 7-Eleven

I went into 7-11 this morning before work, waited almost 10 minutes in line watching two other workers walking around doing other stuff until I finally asked if someone could help. There were about 4 other people in line behind me. The lady behind me was also complaining. After asking for help one of the ladies spoke loudly saying WE ARE BUSY you need to wait. The other lady worker kept giving…

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Quality of the Food

I have visited the establishment in Williamstown NJ a few times and have had a bad experience each time with the food, the staff and the overall appearance.  I have tried the nuggets, the burgers, the chicken sandwich and fries.  The food is dry, tasteless like it’s old and is always cold. I have to pull over to check my food and go back to the counter for hot fool.   They make…

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associate on giving me something I did not order

My last visit I am on a strict diet for health reasons and have been ordering the 6 inch SUB with out the bread for a few weeks a few times a week around $3. A small portion of food! Apparently I am not suppose to order that! They should have just told me I could not order that. Associates were talking about me doing that…. loud enough for me to hear…

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Bullied by the Store Cashier and Store Manager in Terre Haute, IN two years ago and will never return

The cashier with a lovely purple hair doo (unfortunately do not recall her name) was very unfriendly and the store manager, a large gentleman with curly brown hair, insulted my Grandmother and I after a misunderstanding about the burger she had ordered making our experience at Five Guys on U.S. Hwy 41 in Terre Haute, Indiana a rather rememberable one, to say the least. This occurred over two and half years ago,…

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