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Lack of accountability, integrity, honesty by gym representative.

Due to COVID, I lost my income, so I cancelled my membership in person at my location in Hadley, MA. There were two reps at the counter and said it was simple and done. I thought it was great that it was so easy. Less than a month later, I was billed the monthly fee again. I returned to the gym and spoke to a different person at the counter. At first,…

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