Let me introduce myself to you. I am 86 years old, a retired schoolteacher, with a urinary control problem. If I don’t get to the bathroom quickly I will pee my pants. Today I stopped at Arby’s located at 16338 N Oracle Road. I entered the restaurant to buy approximately $20 of food. I wanted to go to the bathroom first. There was a combination lock on the bathroom door. The manager…
Category: ARBY’S RESTAURANT GROUP INC
Food poisoning Arbys #8661
On Monday August 29 at 11:33 am my wife and I stopped at Arbys 8661 in Clinton SC for lunch – Drive Thru. Our ticket # check 19. 1. The service was horrible. We pulled up and after payment the attendant told us to pull thru to the waiting area. There was no one behind us. She said they were on a timer so pull up. We did not. We waited. 2.…
Customer Service
Went inside store #7865 in Rosedale MD on 8/3/22 at 6:00 pm. A woman who said she was the manager had attitude with the gentleman in front of us when he asked about the soda machine not working, no ice and flat soft drinks. He then asked her for Arby’s Sauce for his sandwich, tarter sauce for the fish, and ketchup for his fries. She handed only two Arby’s sauce and he…
Location was not open for business
On Saturday 2/12/2022 the Arby’s location at 3853 Atlanta Hwy, Montgomery, AL 36109 was not open, and it was after 11 AM. An individual in the parking lot next to the door was speaking to someone in a truck. As I walked up to the door this person told me the restaurant was not open that she could not run the restaurant by herself. I asked how long it would be until…
Paid for product not received in a DoorDash order. Manager blamed DoorDash and was not interested in resolving the issue
Placed an order through DoorDash with Arby’s South Leonard Rd in St Joseph, Missouri. I ordered a Double Arby’s roast beef with tomato, red sauce and onion. I requested a packet of their Horsey Sauce, not received. I also ordered a loaded curly fries, not received. I ordered a large Dr Pepper, no straw or napkins sent. I called the restaurant to complain about not receiving but paying for the loaded fries.…
