I have heard awful things about Cafe Lola. They have one coffee shop in Las Vegas, NV and now are trying to sucker investors into franchising with them. They have one poor performing location and are trying to take advantage of people.
Nuggets
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I ordered
I ordered a big breakfast and it was cold. The english muffin was hard. I don’t know if the liquid machine is clean because the water had a hint of mold taste in it.
Awful owner
http://I previously worked for one of your exxon stores. I loved my job working with the public but not working for the owner. He was VERY rude and made me feel stupid because of the way he talked to me and treated me. He had me crying repeatedly the day i quit. Now for the nect problem. We always get paid on Friday between 12 and 1 its 2:30 now and i…
Awful owner
http://I previously worked for one of your exxon stores. I loved my job working with the public but not working for the owner. He was VERY rude and made me feel stupid because of the way he talked to me and treated me. He had me crying repeatedly the day i quit. Now for the nect problem. We always get paid on Friday between 12 and 1 its 2:30 now and i…
Only gave 3 out of the 4 orders that I paid my hard earned money. Then hung up the phone after requesting the owner information.
I order four meals and was only giving 3 of the meals. They gave me my four drinks. After getting back to work my coworker noticed only 3 meals. I have a 30 minutes lunch break told them. They simply said come back to get the meal. I said again 30 minutes for lunch, now I have to adjust my schedule to fix your mistake. The employees was unprofessional as I watch…
customer service for the people with hearing disability
Went in the 23018 hwy 202 Anniston al location. I explained to Rachel and lauren I am deaf and I read lips would they pull mask down. Lauren was helping me and there was glass between us and I was not close to it. She blatantly refused. What was also so frusterating was that Rachael had her mask pulled down exposing her nose and top lip. I know she needed a breather…
Extreme rudeness from shift manager
I recently went to a Dunkin’ in the center of West Milford, NJ. When I mentioned to my server that her face mask should be over her nose and not just her mouth, she pushed it down even farther. She said she had asthma, so I let the matter drop. Just as this was happening, the shift manager came over and started ranting about my creating trouble the last time I was…
Extreme rudeness from shift manager
I recently went to a Dunkin’ in the center of West Milford, NJ. When I mentioned to my server that her face mask should be over her nose and not just her mouth, she pushed it down even farther. She said she had asthma, so I let the matter drop. Just as this was happening, the shift manager came over and started ranting about my creating trouble the last time I was…
Paid for product not received in a DoorDash order. Manager blamed DoorDash and was not interested in resolving the issue
Placed an order through DoorDash with Arby’s South Leonard Rd in St Joseph, Missouri. I ordered a Double Arby’s roast beef with tomato, red sauce and onion. I requested a packet of their Horsey Sauce, not received. I also ordered a loaded curly fries, not received. I ordered a large Dr Pepper, no straw or napkins sent. I called the restaurant to complain about not receiving but paying for the loaded fries.…
Orders are consistently wrong
I have now had 3 of my last 4 orders be delivered incorrectly. This order arrived with extra cheese again rather than the extra pepperoni and actually had no pepperoni. I called the Domino’s store to lodge a complaint and spoke to Michelle, no last name provided, who identified herself as the manager of store #5547. This individual was extremely rude and only offered excuses stating, “I am very busy and have…
I ordered a carryout order online and paid for it and the store had no record of order and wont issue a refund
store number 3127 has absolutely horrible customer service. i arrived to place a carryout order and was turned away at the door and told to place an order online. I did this, and paid for the order, watched the screen change from ericka making the order to it being ready for pickup. told by a rude driver they have no order no record of it and they shut the door. they do…
Lack of accountability, integrity, honesty by gym representative.
Due to COVID, I lost my income, so I cancelled my membership in person at my location in Hadley, MA. There were two reps at the counter and said it was simple and done. I thought it was great that it was so easy. Less than a month later, I was billed the monthly fee again. I returned to the gym and spoke to a different person at the counter. At first,…
Rude employee named Justin, Tomball TX
Been going to the Tomball Tx location on Spring Cyoress for many years. Wife and get the same thing every time. Her order is a mocha frozen coffee, but with skim milk rather than cream. She was told yesterday “we don’t do that”. My wife said, “I’ve gotten it before”. Employe said “no you didn’t”. My wife said , “uh, yes I have. For several years”. Employee said, “ no you haven’t”.…
Keep tipping after i say no tip
My complaint is I keep ordering off McDonalds and it keep charging me a 4 dollar tip even when refreshing it amd i contacted door dash they said i have to contact McDonald’s the placed i ordered from
Keep tipping after i say no tip
My complaint is I keep ordering off McDonalds and it keep charging me a 4 dollar tip even when refreshing it amd i contacted door dash they said i have to contact McDonald’s the placed i ordered from
Hours of operation
I was wondering why when the hours of operation state open at 4 am and even on the website and you go to the drive thru at 4:35 am on Sunday morning there isn’t a sole to be found and the building is pitch black. Is it we make our own hours, or employees go to work when they feel like it!?
Manager Extremely uncooperative
RE: Popeyes, 742 Shurling Dr, Macon, GA 31211 Time: Approximately 11:45-12 noon, 8/5/20 I tried to redeem a T-Mobile Tuesday offer made in the T-Mobile Tuesday App and the manager showed me the receipt and pointed out it the “TMO Tuesday” on it and told me the offer was only good Tuesday. I pulled up my app and showed her IN THE APP that it stated the offer was redeemable through 8/11/20…
Lack of Professionalism
On multiple occasions in the past, whenever there has been a change to the billing practices, I have been told “We sent you a notice.” Each time, I have received nothing. So I verify my contact information and let it go. This time, due to an unannounced delay in billing the annual membership fee, the gym has cost me fees on my account. And in the times of COVID low funds, this…
Snap-On Tools Pushed me out of my own business after investing 100’s of thousands of dollars!!
A Snap-on franchise I would run from not walk! You are controlled by Snap-On on how and when to run your business. There is constant interference from many levels of management as well.(FPT). They charge your “statement” without notice of things they say you purchased and then get you into a spot you cant work your way out. There is constant intimidation from the VP to Business Managers. This is a old…