I have been attempting to resolve an issue that occurred since Monday 9/12/22 & no one will return my call. I have contacted the Myrtle Beach location numerous times only to be told a manager will call me back. I was told on my last call that the district manager submitted a final invoice to accounting but never contacted me regarding my concerns or addressed the discrepancies with the charges being charged…
Fraud/Unethical Tactics/Customer Avoidance
I have been attempting to resolve an issue that occurred since Monday 9/12/22 & no one will return my call. I have contacted the Myrtle Beach location numerous times only to be told a manager will call me back. I was told on my last call that the district manager submitted a final invoice to accounting but never contacted me regarding my concerns or addressed the discrepancies with the charges being charged…
associate on giving me something I did not order
My last visit I am on a strict diet for health reasons and have been ordering the 6 inch SUB with out the bread for a few weeks a few times a week around $3. A small portion of food! Apparently I am not suppose to order that! They should have just told me I could not order that. Associates were talking about me doing that…. loud enough for me to hear…
Bullied by the Store Cashier and Store Manager in Terre Haute, IN two years ago and will never return
The cashier with a lovely purple hair doo (unfortunately do not recall her name) was very unfriendly and the store manager, a large gentleman with curly brown hair, insulted my Grandmother and I after a misunderstanding about the burger she had ordered making our experience at Five Guys on U.S. Hwy 41 in Terre Haute, Indiana a rather rememberable one, to say the least. This occurred over two and half years ago,…
Unauthorized charges and use of gift card
After canceling a membership Hand and Stone Littleton, CO continued to bill monthly fee without authorization to me credit card. Once I blocked that, they then used my gift card and charged two more month fees which I’m unable to get refunded. This business STOLE $210 and is doing nothing to rectify the situation after over a year of trying to get this accomplished
Bedbugs and no manager
Lack of empowerment of front desk to refund a night’s charge when someone in party encountered bedbugs. Manager could NOT be reached to address the situation. We had to leave hotel with a charge for a night we could not stay due to bedbugs.
Terrible customer service
Taco Bell 17822 Bulverde Rd, San Antonio, TX 78247. I wanted to add 3 crunchy tacos to my order at the window and was told by staff member and manager that I had to drive back around even though there were no other cars behind me. This happen on 31 August 2022 at around 830pm.What has happened to good customer service? There were literally 3 staff members and the manager standing around…
Wait time and food quality
This complaint is for store ID 01759-0002. I frequent Little Caesars weekly. Every visit there is a a 15 to 20 minute wait and the pizza is either cold or incorrect. I visit Little Caesars for little or no wait time as advertised. When I asked for the franchise’s name and number, none of the employees knew it.
Food poisoning Arbys #8661
On Monday August 29 at 11:33 am my wife and I stopped at Arbys 8661 in Clinton SC for lunch – Drive Thru. Our ticket # check 19. 1. The service was horrible. We pulled up and after payment the attendant told us to pull thru to the waiting area. There was no one behind us. She said they were on a timer so pull up. We did not. We waited. 2.…
poor service and misleading coupon
my wife and i which is 2 people and only being allowed to use 1 coupon threw drive threw and also him saying your good to go ,when i said,what about my beverage.ONALASKA BURGER KING IN WI. IS WHERE THIS TOOK PLACE
Credit care reimbursement on an order that never took place due back log on online orders.
On Saturday 08/13/22 I ordered online for quicker pick-up. I arrived to the local Jersey Mike’s and staff were so under staffed that they had an hour to an hour in a half wait. Staff could not or would not reverse charge as I was unable to wait that long. I called the local manager and continue to get the run around that she Katlyn? is not available. They did set my…
Rude Employee
I dropped my brother off to get a haircut (Santana) cut his hair. When I picked my brother up he didn’t have a receipt, so I went in & asked for one. I’m the guardian so I need the receipt for my records ( our fault initially for not asking but my brother is mentally ill ). Santana was so rude to me & told me if I wanted a receipt to…
IS OUT OF CONTROL WITH TRUCKS PARKING WHERE EVER THEY WANT, NO ONE WILL DO ANYTHING!
Dunkins on Bay Rd, Taunton, MA… it’s inside a 7-eleven. Every day these same guys in their giant trucks come into the parking lot, park across 3 spots sideways, and handicap, park in no parking zones, park right at the exit so you can’t get out! it’s a very dangerous situation, people argue and right everyday, something bad is going to happen at this place. The police say as long as they…
Poor service
I try my best to spend my money with black owned companies but on 8/9 I went to this location to pick up a meal for my large family, as I’m placing my order the chunky girl with the nose ring acts like it is a problem that I am placing a large order and begins slamming things etc which continued until my order has completed amongst other things Unfortunately this type…
Maintenance of Equipment
Ongoing maintenance of equipment (TV’s & workout) is severely lacking at the Bristol, VA Planet Fitness franchise location. Management seems uninterested in taking any action with parent company to get issues resolved. He (Ben – GM) noted it may take up to three (3) months to get maintenance on-site.
Employment??? Taco Bell in Aloha Oregon
Hello my name is Gabriel, I work at Taco Bell in Aloha Oregon and have been for a little over a month. Rgm is Gustavo and I have voiced many concerns to him about obvious favoritism, disrespect, discrimination against people who want to order in Spanish shown by 3 managers at this location. Those 3 managers are Lupita , Erwin , and Jain both of which are Lupitas sons I asked for…
Customer Service
Went inside store #7865 in Rosedale MD on 8/3/22 at 6:00 pm. A woman who said she was the manager had attitude with the gentleman in front of us when he asked about the soda machine not working, no ice and flat soft drinks. He then asked her for Arby’s Sauce for his sandwich, tarter sauce for the fish, and ketchup for his fries. She handed only two Arby’s sauce and he…
Store had no air conditioning. It was 94 degrees outside and HOTTER inside the store.
Can’t believe the employees are expected to work in those conditions!! It was unbearably hot in the Long Prairie Minnesota store.
Order not received
Dear Sir/Madam I have ordered a Due Diligence report for Fairfield Hotels (by Marriott) last week and paid $300. Unfortunately, i have not yet received this report. The contact center told me that it will take 48 hours to receive it. Since then, i have not heard any update nor are there any responses to my emails or live chat attempts to get the report. My order number is 106320.
Ignorant Personel/App Issues
On May 2, 2022, 18:00:05 I used the app that is contually being promoted to order two (2) each 1/2 price chocolate/pb milk shakes. When I paid for them I reeived the discount on one drink only. I asked the person who brought the drinks (Pailey) and she was anything but polite or knowlegable. I was told there was nothing that could be done since i paid for it with a credit…